Aldermore Goes Live using DPR Origination and Servicing Platform

Specialist residential mortgage lender Aldermore Mortgages has gone live with a complete end to end mortgage solution from DPR Consulting, deploying DPR’s modern loan servicing system along with the sales, pipeline processing and finance modules.

The DPR origination solution provides Aldermore’s intermediaries with a rich, easy to use web portal that includes KFI production, online AIP/DIP, electronic submission of applications and comprehensive case tracking and commission handling tools.

Behind the scenes, DPR’s Assisted Underwriting technology orchestrates every aspect of application processing as new cases pass through the system, using advanced workflow, rules and direct links to valuers, credit bureaux and other third party systems to automate and streamline the process, accelerating time to completion and minimising the cost of acquiring new business. Where manual work is required, such as checking the applicant’s proof of income, the DPR solution automatically allocates and monitors tasks to ensure a speedy and efficient completion of each case and a smooth transition into account administration.

DPR’s integrated mortgage servicing solution automates many of the primary servicing functions, and also includes a dedicated Collector’s Workbench for special servicing. This proactively monitors customer activity and automatically selects and executes the appropriate collections strategy for each arrears episode based on a range of factors including payment history, credit bureau data, risk and exposure. Workflow, rules and smart task management ensure that a consistent, fair and totally compliant process is followed at all times, with the audit and detailed MI required to satisfy regulatory reporting needs and deliver strong evidence for court proceedings should the need arise.

Paul Myers, Chief Operating Officer at Aldermore said “Choosing the right technology partner has been critical to our ability to deliver against our long term strategy. DPR were selected not just because they have the best technology, but because they have instilled the need to be agile at the heart of everything they do, from the design of their components to their project methodology. This has been the key to making this project work, and the fact that we have gone from a standing start to full live operation of both origination and servicing in less than six months is a testament to the quality of DPR’s solution both technically and in terms of their approach.”