8 to 9 February 2012
Mortgage arrears and possessions conference – 9 February. This conference is for collections, credit risk and recoveries staff within lenders as well as solicitors and asset managers to stay abreast of industry challenges. Topics covered include the policy context for arrears and possessions, trends of arrears customers, lender forbearance, compliance, arrears from the court's perspective, mental health training for collections staff, arrears in the North / South divide, managing long term arrears, managing properties in possession, Scotland and Northern Ireland update, interest only term expiries, pre-arrears and supporting susceptible customers.
There will be two additional training and networking elements on 8 February. The afternoon before the conference, the CML will host a half-day training seminar to equip participants with an awareness of debt advice and how this can help customers who are struggling with their mortgage repayments. The seminar is led by Jeff Brown, Advice Works, who has over 20 years experience in money advice. The evening before the conference, the CML will host a networking dinner; an opportunity to meet some of the conference speakers and fellow delegates in a social environment (only open to conference attendees). Location: The Midland Hotel, Peter Street, Manchester M60 2DS. Details: www.cml.org.uk/events.
28 February 2012
Capital Requirements: Implementation of Basel 3/CRD 4. This half-day event, which follows on from the seminar in July 2011, and is again led by experts from KPMG and the FSA, will give a practical update on implementation of the new capital regime in the UK, and EU, through the Capital Requirements Regulation and related Directive. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
16 February 2012
BSA Chairmen’s Seminar. This popular annual event offers chairmen of building societies an opportunity to share views and ideas with their counterparts and participate in informal debate on issues affecting their boards. It will once again be hosted by the BSA chairman and director-general and will offer delegates a unique opportunity to share views and ideas with their peers from other organisations. Deputy chairmen or chairmen-designate, are welcome to attend as well as, or instead of, chairmen. If both chairman and deputy chairman are unavailable an alternative board member would be welcome. Venue: Le Méridien Piccadilly, London W1. Details: www.bsa.org.uk.
21 February 2012
10th annual legal issues conference. With changes afoot for conveyancers, solicitors and lenders in 2012, delegates will have the opportunity to take part in a wide range of interactive roundtable discussions on issues facing the industry. Location: London venue TBC. Details: www.cml.org.uk/events.
23 to 24 February 2012
The 5th Annual Covered Bonds Conference, sponsored by Clifford Chance. More than 500 professionals are expected to attend. Topics will inclu8ded the European covered bonds market in 2012 and beyond, assessing the fallout form the sovereign debt crisis, the impact of ratings downgrades, , new asset classes, research, US dollar covered bonds market outlook, diversification of investor pools and rebuilding investor confidence. Venue: 10 Upper Bank Street, London. Details: www.imn.org/gcb12.
28 February to 1 March
The 11th Annual Financial Services Complaints Management Forum. Industry experts talk through their complaints management procedures, regulatory insights from the FOS, Q&A with FOS and FSA, latest techniques for monitoring complaint handler performance from L&G, how HSBC is making the transition to a one stage handling process in line with the FSA dispute resolution regulations, ensuring customers are kept at the heart of your complaints process, how to improve evidential standards, learn how Root Cause Analysis can help you manage complaints.
There are two additional Workshops: An Introduction to Complaints Root Cause Analysis (28th February 2012); and Putting Consumers at the Heart of Your Complaints Handling (1st March 2012). Venue: London TBC. Details: www.informaglobalevents.com.
6 March 2012
Assisted voluntary sales seminar in association with Shelter. CML figures showed that in the third quarter of 2011, there were 27,300 loans with arrears of more than 10% of the outstanding balance. Given the lack of viable options for borrowers in deep arrears, firms now need to reflect on whether and to what extent assisted voluntary sales (AVS) should comprise part of their toolkit. This half day seminar brings together experts to shed light on the challenges, risks and potential benefits to consumers and firms alike. This seminar will be chaired by Dave Delooze, ddl Consulting, former chair of CML Arrears and Possessions Panel. Location: Central London venue TBC. Seminar time: 1300hrs - 1700hrs. Details: www.cml.org.uk/events.
9 March 2012
CML Scotland Annual Lunch. Venue to be confirmed. Details: www.cml.org.uk/events.
13 March 2012
BSA: An Introduction to Treasury Management. Also being held on 12 June and 9 October 2012. This course provides an overview of the external financial environment, the general regulatory environment and the nature of a building society and its treasury function. There is an introduction to the revised treasury regulatory framework and its impact upon liquidity, wholesale funding and financial risk management.
Treasury Management workshops follow on from these courses on 14 March, 13 June and 10 October 2012. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
14 March, 13 June & 10 October
Treasury Risk Management. This course provides an overview of the financial risks that mortgage lenders face. It then considers in some detail key risks such as Liquidity, Credit and Interest Rate within the context of revised treasury regulations and market developments. The key objective is to help the construction of a risk framework to measure, manage and monitor financial risks. In the final sessions there is an examination of the role of the ALM Committee and its operation in practice. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
16 March 2nd annual mortgage risk conference sponsored by Eversheds. This has been moved and was originally scheduled for 19 January. With impending regulation, including the FSA’s Mortgage Market Review and the EU Directive for credit agreements related to residential property, the environment for lenders is set to change. The MMR may create a safer market but how much smaller is the mortgage market going to be as a result? How much credit will be available to lend? And how many households will be able to obtain a mortgage? Venue: London TBC. Details: www.cml.org.uk/events.
20 March 2012
Financing social housing seminar. This seminar will focus on market conditions for the affordable housing funding market as well as how the new rent model impacts on this. The event will look at the key challenges for funding this market and the HCA/TSA will speak on the regulatory and investment environment. Location: London venue TBC. Seminar time: 1300hrs - 1700hrs. Details: www.cml.org.uk/events.
27 March 2012
Conduct of Business and Compliance Seminar. Conduct of business is now the major regulatory focus as the FCA develops through the 'shadow' team at the FSA. Norton Rose LLP and the BSA bring the crucial topics of compliance and conduct of business together, in a joint morning seminar in London on Tuesday 27 March 2012. The event will cover the PRA and FCA - challenges for dual-regulated firms, product intervention and outcome-based regulation - the FCA's conduct of business model, financial promotions, BSI 8453:2011 - compliance framework for regulated financial services firms, and compliance challenges in 2012. The seminar will be of importance to business units, legal, and compliance. Venue: Norton Rose LLP, 3 More London Riverside, SE1. Details: www.bsa.org.uk/events.
28 March 2012
Mortgage complaints conference. With the ombudsman expecting 2012 to be another record year for the number of complaints it receives and resolves, it is essential that mortgage lenders stay ahead of the game. The CML conference will cover key issues including insurer view of MPPI, different approaches by lenders to dealing with MPPI complaints, conducting an MPPI quality assessment, impact of the MMR on complaints, data issues with MPPI, current trends in defences to mortgage repossessions, adopting a LEAN process, IT systems to deal with complaints and outsourcing the complaints function. London venue TBC. Details: www.cml.org.uk/events.
29 March 2012
Buy to Let Seminar. With the growth in the private rented sector over the last six years and the fact that it continues to represent the only growing housing tenure in the UK, this seminar looks at the vital role that private investment plays through the provision of buy to let mortgages. It will also examine how lenders use varying techniques for managing and assessing risk. Plus we ask what impact regulation might have if the EU Directive on mortgage credit captures buy to let mortgages within its scope. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
9 to 10 May 2012 BSA Annual Conference, sponsored by Credit Suisse. Enjoy a blend of inspiration, food for thought, latest strategies and new thinking. Attended by CEOs and senior execs within the building society sector - with over 500 delegates in 2011 - it's the perfect place to make new connections with industry peers. The programme will combine the popular blend of conference sessions and social activities with time to explore the business exhibition to discover the latest product and service innovations on offer. Venue: Manchester Central Convention Complex. Details: www.bsa.org.uk/events.
5 to 6 June Three conferences in parallel - mortgae lending, credit risk and debt management. This multi-level programme addresses key challenges in the consumer finance, credit and mortgage sectors and suggests ways of adopting more immediate strategies to minimise loss and write-offs, while maximising consumer finance market share. A variety of formats will provide fresh perspectives for attendees, covering topics that range from new best practices to consumer behaviour scenario planning. Responding to challenges • Mortgages and lending. How do lenders cope with funding? How is mortgage finance likely to evolve? How will changes affect the profitability of lenders? The implications of responsible banking and debt management. • Regulation. The impact of increasingly global regulation. Anticipating key changes in both global and regional regulations. How will the Consumer Credit Directive be adopted in different European countries? What are the other key legislative drivers to consider? • Customer relationships. What impact has the continuing crisis had on customer relationships? How can banks respond to competitive strategies? Looking to the future • New efficiencies. What value chain improvements can be implemented across the consumer finance model? • New approaches. What are the key risk management approaches needed and the allocation of credits required to maintain and grow your portfolio? • New strategies. Developing new pre-collection and early collection strategies as more focus is put on ‘soft’ collection. Designing new scorecards, decision trees and stress testing plans.
12 June 2012
BSA: An Introduction to Treasury Management. Also being held on 9 October 2012. This course provides an overview of the external financial environment, the general regulatory environment and the nature of a building society and its treasury function. There is an introduction to the revised treasury regulatory framework and its impact upon liquidity, wholesale funding and financial risk management.
Treasury Management workshops follow on from these courses on 13 June and 10 October 2012. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
9 October 2012
BSA: An Introduction to Treasury Management. This course provides an overview of the external financial environment, the general regulatory environment and the nature of a building society and its treasury function. There is an introduction to the revised treasury regulatory framework and its impact upon liquidity, wholesale funding and financial risk management. A Treasury Management workshop follow on from this courses on 10 October 2012. Venue: BSA, 23 Kingsway, London WC2. Details: www.bsa.org.uk/events.
